Cetak Tabulasi

Data Tabulasi Survey Kepuasan Masyarakat

Unit Pelayanan : Layanan Permohonan Cuti ASN

KANTOR KEMENTERIAN AGAMA KABUPATEN PURBALINGGA

Tahun 2026 - Triwulan Ke 1

No Responden	Pertanyaan									Total
No Responden	1	2	3	4	5	6	7	8	9	Total
1	4	4	4	4	4	4	4	4	4	36
2	4	4	4	4	4	4	4	4	4	36
3	4	4	4	4	4	4	4	4	4	36
4	4	4	4	3	4	3	3	3	3	31
5	3	3	3	3	3	3	3	3	3	27
6	4	4	4	4	4	4	4	4	4	36
7	4	4	4	4	4	4	4	4	4	36
8	4	4	4	4	4	4	4	4	4	36
9	4	4	4	4	4	4	4	4	4	36
10	4	4	4	4	4	4	4	4	4	36
11	4	4	4	4	4	4	4	4	4	36
12	4	4	4	4	4	4	4	4	4	36
13	4	4	4	4	4	4	4	4	4	36
14	4	4	4	4	4	4	4	4	4	36
15	4	4	4	4	4	4	4	4	4	36
16	4	4	4	4	4	4	4	4	4	36
17	4	4	4	3	4	4	4	4	4	35
Total	67	67	67	65	67	66	66	66	66	597
Rata-Rata Pertanyaan	3.94	3.94	3.94	3.82	3.94	3.88	3.88	3.88	3.88	35.1
Rata-Rata Unsur	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	65 / 1 = 65.00 65.00 / 17 = 3.82	67 / 1 = 67.00 67.00 / 17 = 3.94	66 / 1 = 66.00 66.00 / 17 = 3.88	66 / 1 = 66.00 66.00 / 17 = 3.88	66 / 1 = 66.00 66.00 / 17 = 3.88	66 / 1 = 66.00 66.00 / 17 = 3.88	35.12
Rata-Rata Tertimbang Unsur	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	65.00 / 17 = 3.82 3.82 X (1/9) 3.82 X 0.111 = 0.42	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	66.00 / 17 = 3.88 3.88 X (1/9) 3.88 X 0.111 = 0.43	66.00 / 17 = 3.88 3.88 X (1/9) 3.88 X 0.111 = 0.43	66.00 / 17 = 3.88 3.88 X (1/9) 3.88 X 0.111 = 0.43	66.00 / 17 = 3.88 3.88 X (1/9) 3.88 X 0.111 = 0.43	3.90

No	Unsur	Jumlah Pertanyaan	Total Nilai	Nilai Rata-Rata Unsur	Nilai Rata-Rata Tertimbang Unsur
1	Persyaratan	1	67	3.94	0.44
2	Prosedur	1	67	3.94	0.44
3	Waktu Pelayanan	1	67	3.94	0.44
4	Kesesuaian Biaya Pelayanan	1	65	3.82	0.42
5	Produk Spesifikasi Jenis Pelayanan	1	67	3.94	0.44
6	Kompetensi Pelaksana	1	66	3.88	0.43
7	Perilaku Pelaksana	1	66	3.88	0.43
8	Penanganan Pengaduan, Saran dan Masukan	1	66	3.88	0.43
9	Sarana Dan Prasarana	1	66	3.88	0.43
Indeks Survey Kepuasan Masyarakat					3.90 ( Sangat Baik )
Konversi					97.55
Mutu Pelayanan					A (Sangat Baik)