Data Tabulasi Survey Kepuasan Masyarakat

KANTOR KEMENTERIAN AGAMA KABUPATEN PURBALINGGA

Tahun 2026

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 4 4 4 4 4 4 4 36
2 4 4 4 4 4 4 4 4 4 36
3 3 3 3 3 3 3 3 3 3 27
Total
11
11
11
11
11
11
11
11
11
 99
Rata-Rata Pertanyaan
3.67
3.67
3.67
3.67
3.67
3.67
3.67
3.67
3.67
 33.03
Rata-Rata Unsur
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
11 / 1 = 11.00
11.00 / 3 = 3.67
33.00
Rata-Rata Tertimbang Unsur
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
11.00 / 3 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
3.67
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
11
3.67
0.41
2
Prosedur
1
11
3.67
0.41
3
Waktu Pelayanan
1
11
3.67
0.41
4
Kesesuaian Biaya Pelayanan
1
11
3.67
0.41
5
Produk Spesifikasi Jenis Pelayanan
1
11
3.67
0.41
6
Kompetensi Pelaksana
1
11
3.67
0.41
7
Perilaku Pelaksana
1
11
3.67
0.41
8
Penanganan Pengaduan, Saran dan Masukan
1
11
3.67
0.41
9
Sarana Dan Prasarana
1
11
3.67
0.41
Indexs Survey Kepuasan Masyarakat 3.67 ( Sangat Baik )
Konversi 91.67
Mutu Pelayanan A (Sangat Baik)