Cetak Tabulasi

Data Tabulasi Survey SKM

KANTOR KEMENTERIAN AGAMA KABUPATEN PURBALINGGA

Tahun 2025

No Responden	Pertanyaan									Total
No Responden	1	2	3	4	5	6	7	8	9	Total
1	4	4	4	4	4	4	4	4	4	36
2	3	3	3	4	3	4	4	4	3	31
3	4	4	4	4	4	4	4	4	4	36
4	3	3	3	3	3	3	3	3	3	27
5	4	4	4	4	4	4	4	4	4	36
6	4	4	4	4	4	4	4	4	4	36
7	4	4	4	4	4	4	4	4	4	36
8	4	4	4	4	4	4	4	4	4	36
9	1	1	1	1	1	1	1	1	1	9
10	4	4	4	4	4	4	4	4	4	36
11	4	4	3	3	4	4	4	4	3	33
12	4	4	4	4	4	4	4	4	4	36
13	4	4	4	4	4	4	4	4	4	36
14	4	4	4	4	4	4	4	4	4	36
15	4	4	4	4	4	4	4	4	4	36
16	4	4	3	4	4	4	4	4	4	35
17	4	4	4	4	4	4	4	4	4	36
18	4	4	4	4	4	4	4	4	4	36
19	4	4	4	4	4	4	4	4	4	36
20	4	4	4	4	4	4	4	3	3	34
Total	75	75	73	75	75	76	76	75	73	673
Rata-Rata Pertanyaan	3.75	3.75	3.65	3.75	3.75	3.80	3.80	3.75	3.65	33.65
Rata-Rata Unsur	75 / 1 = 75.00 75.00 / 20 = 3.75	75 / 1 = 75.00 75.00 / 20 = 3.75	73 / 1 = 73.00 73.00 / 20 = 3.65	75 / 1 = 75.00 75.00 / 20 = 3.75	75 / 1 = 75.00 75.00 / 20 = 3.75	76 / 1 = 76.00 76.00 / 20 = 3.80	76 / 1 = 76.00 76.00 / 20 = 3.80	75 / 1 = 75.00 75.00 / 20 = 3.75	73 / 1 = 73.00 73.00 / 20 = 3.65	33.65
Rata-Rata Tertimbang Unsur	75.00 / 20 = 3.75 3.75 X (1/9) 3.75 X 0.111 = 0.42	75.00 / 20 = 3.75 3.75 X (1/9) 3.75 X 0.111 = 0.42	73.00 / 20 = 3.65 3.65 X (1/9) 3.65 X 0.111 = 0.41	75.00 / 20 = 3.75 3.75 X (1/9) 3.75 X 0.111 = 0.42	75.00 / 20 = 3.75 3.75 X (1/9) 3.75 X 0.111 = 0.42	76.00 / 20 = 3.80 3.80 X (1/9) 3.80 X 0.111 = 0.42	76.00 / 20 = 3.80 3.80 X (1/9) 3.80 X 0.111 = 0.42	75.00 / 20 = 3.75 3.75 X (1/9) 3.75 X 0.111 = 0.42	73.00 / 20 = 3.65 3.65 X (1/9) 3.65 X 0.111 = 0.41	3.74

No	Unsur	Jumlah Pertanyaan	Total Nilai	Nilai Rata-Rata Unsur	Nilai Rata-Rata Tertimbang Unsur
1	Persyaratan	1	75	3.75	0.42
2	Prosedur	1	75	3.75	0.42
3	Waktu Pelayanan	1	73	3.65	0.41
4	Kesesuaian Biaya Pelayanan	1	75	3.75	0.42
5	Produk Spesifikasi Jenis Pelayanan	1	75	3.75	0.42
6	Kompetensi Pelaksana	1	76	3.80	0.42
7	Perilaku Pelaksana	1	76	3.80	0.42
8	Penanganan Pengaduan, Saran dan Masukan	1	75	3.75	0.42
9	Sarana Dan Prasarana	1	73	3.65	0.41
Indexs Survey SKM					3.74 ( Sangat Baik )
Konversi					93.47
Mutu Pelayanan					A (Sangat Baik)