Data Tabulasi Survey SKM

BP2RD Kab Batola

Tahun 2024

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 3 4 4 3 4 4 4 3 33
2 4 4 4 4 4 4 4 4 4 36
3 4 4 4 4 4 4 4 4 4 36
4 4 4 3 4 4 3 3 4 3 32
5 4 4 4 4 4 4 4 4 4 36
6 4 4 4 4 4 4 4 4 4 36
7 4 4 4 4 4 4 4 4 4 36
8 4 4 4 3 4 3 4 4 4 34
9 3 4 4 4 4 4 23
10 4 4 4 4 4 4 4 4 4 36
11 4 4 4 4 4 4 4 4 4 36
12 3 3 3 3 3 3 3 3 3 27
13 4 4 4 3 3 4 4 3 3 32
14 4 4 4 4 4 4 4 4 4 36
15 4 3 4 2 4 4 3 3 3 30
16 4 4 4 4 4 4 4 4 4 36
17 4 4 4 4 4 4 4 4 4 36
18 4 4 4 3 4 4 4 4 4 35
19 4 4 4 3 4 4 4 4 4 35
20 4 4 4 4 4 4 4 4 4 36
21 4 4 4 4 4 4 4 4 4 36
22 3 4 4 3 4 4 3 3 3 31
23 4 4 4 4 4 4 4 4 4 36
24 4 4 4 3 4 4 4 3 3 33
25 3 3 3 3 4 4 4 4 3 31
Total
96
96
97
90
97
97
92
91
88
 844
Rata-Rata Pertanyaan
3.84
3.84
3.88
3.60
3.88
3.88
3.68
3.64
3.52
 33.76
Rata-Rata Unsur
96 / 1 = 96.00
96.00 / 25 = 3.84
96 / 1 = 96.00
96.00 / 25 = 3.84
97 / 1 = 97.00
97.00 / 25 = 3.88
90 / 1 = 90.00
90.00 / 25 = 3.60
97 / 1 = 97.00
97.00 / 25 = 3.88
97 / 1 = 97.00
97.00 / 25 = 3.88
92 / 1 = 92.00
92.00 / 25 = 3.68
91 / 1 = 91.00
91.00 / 25 = 3.64
88 / 1 = 88.00
88.00 / 25 = 3.52
33.76
Rata-Rata Tertimbang Unsur
96.00 / 25 = 3.84
3.84 X (1/9)
3.84 X 0.111 = 0.43
96.00 / 25 = 3.84
3.84 X (1/9)
3.84 X 0.111 = 0.43
97.00 / 25 = 3.88
3.88 X (1/9)
3.88 X 0.111 = 0.43
90.00 / 25 = 3.60
3.60 X (1/9)
3.60 X 0.111 = 0.40
97.00 / 25 = 3.88
3.88 X (1/9)
3.88 X 0.111 = 0.43
97.00 / 25 = 3.88
3.88 X (1/9)
3.88 X 0.111 = 0.43
92.00 / 25 = 3.68
3.68 X (1/9)
3.68 X 0.111 = 0.41
91.00 / 25 = 3.64
3.64 X (1/9)
3.64 X 0.111 = 0.40
88.00 / 25 = 3.52
3.52 X (1/9)
3.52 X 0.111 = 0.39
3.75
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
96
3.84
0.43
2
Prosedur
1
96
3.84
0.43
3
Waktu Pelayanan
1
97
3.88
0.43
4
Kesesuaian Biaya Pelayanan
1
90
3.60
0.40
5
Produk Spesifikasi Jenis Pelayanan
1
97
3.88
0.43
6
Kompetensi Pelaksana
1
97
3.88
0.43
7
Perilaku Pelaksana
1
92
3.68
0.41
8
Penanganan Pengaduan, Saran dan Masukan
1
91
3.64
0.40
9
Sarana Dan Prasarana
1
88
3.52
0.39
Indexs Survey SKM 3.75 ( Sangat Baik )
Konversi 93.78
Mutu Pelayanan A (Sangat Baik)