Data Tabulasi Survey SKM

KANTOR KEMENTERIAN AGAMA KABUPATEN PURBALINGGA

Tahun 2025

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 4 4 4 4 4 4 4 36
2 3 3 3 4 3 4 4 4 3 31
3 4 4 4 4 4 4 4 4 4 36
4 3 3 3 3 3 3 3 3 3 27
5 4 4 4 4 4 4 4 4 4 36
6 4 4 4 4 4 4 4 4 4 36
7 4 4 4 4 4 4 4 4 4 36
8 4 4 4 4 4 4 4 4 4 36
9 1 1 1 1 1 1 1 1 1 9
10 4 4 4 4 4 4 4 4 4 36
11 4 4 3 3 4 4 4 4 3 33
12 4 4 4 4 4 4 4 4 4 36
13 4 4 4 4 4 4 4 4 4 36
14 4 4 4 4 4 4 4 4 4 36
15 4 4 4 4 4 4 4 4 4 36
16 4 4 3 4 4 4 4 4 4 35
17 4 4 4 4 4 4 4 4 4 36
18 4 4 4 4 4 4 4 4 4 36
19 4 4 4 4 4 4 4 4 4 36
20 4 4 4 4 4 4 4 3 3 34
21 4 4 4 3 4 4 4 4 4 35
Total
79
79
77
78
79
80
80
79
77
 708
Rata-Rata Pertanyaan
3.76
3.76
3.67
3.71
3.76
3.81
3.81
3.76
3.67
 33.71
Rata-Rata Unsur
79 / 1 = 79.00
79.00 / 21 = 3.76
79 / 1 = 79.00
79.00 / 21 = 3.76
77 / 1 = 77.00
77.00 / 21 = 3.67
78 / 1 = 78.00
78.00 / 21 = 3.71
79 / 1 = 79.00
79.00 / 21 = 3.76
80 / 1 = 80.00
80.00 / 21 = 3.81
80 / 1 = 80.00
80.00 / 21 = 3.81
79 / 1 = 79.00
79.00 / 21 = 3.76
77 / 1 = 77.00
77.00 / 21 = 3.67
33.71
Rata-Rata Tertimbang Unsur
79.00 / 21 = 3.76
3.76 X (1/9)
3.76 X 0.111 = 0.42
79.00 / 21 = 3.76
3.76 X (1/9)
3.76 X 0.111 = 0.42
77.00 / 21 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
78.00 / 21 = 3.71
3.71 X (1/9)
3.71 X 0.111 = 0.41
79.00 / 21 = 3.76
3.76 X (1/9)
3.76 X 0.111 = 0.42
80.00 / 21 = 3.81
3.81 X (1/9)
3.81 X 0.111 = 0.42
80.00 / 21 = 3.81
3.81 X (1/9)
3.81 X 0.111 = 0.42
79.00 / 21 = 3.76
3.76 X (1/9)
3.76 X 0.111 = 0.42
77.00 / 21 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
3.75
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
79
3.76
0.42
2
Prosedur
1
79
3.76
0.42
3
Waktu Pelayanan
1
77
3.67
0.41
4
Kesesuaian Biaya Pelayanan
1
78
3.71
0.41
5
Produk Spesifikasi Jenis Pelayanan
1
79
3.76
0.42
6
Kompetensi Pelaksana
1
80
3.81
0.42
7
Perilaku Pelaksana
1
80
3.81
0.42
8
Penanganan Pengaduan, Saran dan Masukan
1
79
3.76
0.42
9
Sarana Dan Prasarana
1
77
3.67
0.41
Indexs Survey SKM 3.75 ( Sangat Baik )
Konversi 93.65
Mutu Pelayanan A (Sangat Baik)